Trust

At Rivia, trust is at the core of everything we do. Delivering the highest levels of security, data privacy, and compliance are ingrained in our practices by design.

Rivia maintains compliance with industry standards including GDPR, ISO 27001:2013, ISO 9001:2013, as well as regulations including FDA 21 CFR Part 11 and Good Clinical Practice.

Security

Rivia has a security-by-design strategy that applies to every aspect of development and maintenance of its platform. Rivia prioritizes data security and compliance with state-of-the-art technology and techniques.

Technology

Rivia embeds security in its software development lifecycle and provides robust admin controls to give customers greater visibility and control over their data. Rivia has developed infrastructure hosted in secure data centers with firewalls, encryption, and threat detection systems, to protect customers data and ensure secure transfer. Rivia's security team persistently introduces new controls and protocols to sustain the highest levels of security.

Processes

Rivia embeds security at every stage of its operations. Stringent access control and authentication protocols prevent unauthorized entry. Data segregation and role-based access ensure that only authorized personnel can access specific data. Continuous security training empowers the workforce to prioritize and maintain a secure environment. Proactive measures for threat detection, disaster recovery, and business continuity planning demonstrate Rivia's active security stance.

Organization

Adherence to rigorous data protection standards and industry certifications including ISO 27001 and ISO 9001 reflects Rivia's commitment to security. Rivia is audited annually by independent third-party experts to evaluate adherence to industry standards.

Security documentation

Security Policy
Rivia's security policies prioritize data protection, integrity and maintaining the highest levels of security,
View Policy


Data Storage White Paper
Rivia's is committed to safeguarding customer data by implementing cutting-edge data storage security measures and privacy protocols.
View White Paper

Quality

Rivia undergoes rigorous evaluations against industry standards, ensuring that its technology, staff and processes consistently meet high-quality compliance requirements.

Privacy

Rivia ensures compliance with applicable Data Protection Laws, including the EU GDPR, by having Data Processing Agreements in place with customers and contractors who process Rivia customers' data. Customer data is always encrypted at rest using the AES 256 encryption algorithm (AES-256) when stored in Rivia’s infrastructure, and in transit using Transport Layer Security (TLS) encryption algorithms. 

Regulations

Rivia meets compliance with ISO regulations including ISO 27001:2013 and ISO 9001:2013, as well as industry regulations including compliance with FDA 21 CFR Part 11 and Annex 11, as well as GCP to meet requirements as a data processor. This includes compliance of: 

Transparency

Rivia operates on a strict “need-to-know” principle and only allows role-based access. Rivia customers maintain complete ownership and control over their data exports, edits, retention, and storage. Rivia maintains transparency with data governance, access to systems are monitored and restricted, and security measures including multi-factor authentication are implemented in order to access any information technology developed or used by Rivia.

Compliance

1. Implement & follow standardized procedures for business processes, system development, implementation, and support.
2. Records and regular trainings that maintain detailed evidence.
3. Ensure system security and controls with rigorous measures in compliance with ISO 27001.
4. Ensure compliance with US 21 CFR rt 11 for electronic records.

Privacy standards & industry regulations

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