Technical operations and customer engagement, requiring a blend of scientific acumen and interpersonal skills to understand and onboard our biotech customers
Rivia specializes in AI-Driven Analytics and Data Infrastructure for Successful Biopharma Clinical Trials. Biopharmas are the origin of most new therapies, yet often face inefficiencies and failures in clinical trials due to fragmented data and outdated tools. Our technology offers a real-time, integrated view of data to improve the evaluation of new treatments and trial conduct. Our vision is to become the unified data infrastructure that transforms clinical development lifecycles, bringing new therapies to market more successfully.
In 2 years, we've successfully launched Rivia to multiple Biotechs and are scaling to reach many more. We are seeking a relentless, high-performing BDR to join our team and take an active role in our growing startup.
At Rivia, our Customer Success team plays a crucial role in navigating clinical trials and integrating our advanced technology into Biotechs processes. We are dedicated to ensuring that our clients achieve their goals and extract the fullest value from our platform. By fostering strong relationships, offering expert advice, and delivering unwavering support, we drive high levels of customer satisfaction and retention. Our commitment to understanding and addressing client needs guarantees a smooth and rewarding experience with Rivia. Joining our team means making a substantial impact on a fast-growing startup and Biotech innovation at large, with ample opportunities for professional growth and career advancement.
We are seeking a highly motivated and versatile Technical Solutions Specialist to join our dynamic team in Zürich. This role is integral to both our technical operations and customer engagement, requiring a blend of scientific acumen and interpersonal skills. You will be responsible for understanding client needs, facilitating smooth integration of our platform, and contributing to the development of new features and enhancements.
At Rivia, we are committed to excellence, continuous learning, and the success of both our customers and our team. If you are driven to exceed targets, eager to shape the future of clinical trials, and passionate about making a meaningful difference in the biotech industry, Rivia is the place for you.
If you are interested in this role, complete the application and we'll be in touch!